In a work setting as sprawling as our campus, it’s not always easy to figure out where to go when you need to get something done that’s outside of your usual responsibilities and tasks. Here is a roundup of tools and services to help get you started.
Facility Maintenance and Office Space
For a campus building emergency, call Physical Plant Customer Service at 3-3333 (608-263-3333). If Customer Service does not answer, dial zero to be transferred to the contracted call center. That center is able to relay critical information quickly.
- FP&M Physical Plant Customer Service
Log in to the Physical Plant service site using your NetID. From there you can request service or contact FP&M. - FP&M Campus Renovation Services
Click on Remodeling in the left navigation of the Physical Plant site to get to the Project Administration Center, your starting point for remodeling campus space. - Space Management
Services related to assignment and use of campus space. - University Housing Maintenance Request Form (Residence Halls)
University Housing Maintenance Request Form (Apartments)
For use by University Housing staff only.
Event Management
Reserving Conference Rooms
Meeting rooms are generally managed building-by-building. Here’s how to find a conference room in some of the most widely used spaces:
- Memorial Union and Union South
- University Housing
- School of Education
- School of Business
- Discovery Building
- Pyle Center
- Lowell Center
Catering
On-campus events must be catered by either the Wisconsin Union or University Housing. Both offer extensive menus with options within the state per diem rates.
Catering in the Wisconsin Institutes for Discovery Building is handled by Steenbock’s on Orchard.
Information Technology
Help Desks
- DoIT Help Desk
Options for reaching the Help Desk and other DoIT services. You can call the DoIT Help Desk at 264-4357. - AIMS Help Desk
Forms and documentation as well as contact information. You can reach the AIMS Help Desk by emailing help@aims.wisc.edu or calling 265-6900. - Housing IT Support
Technology support specifically for University Housing staff. You may also reach Housing IT Support by calling 608-265-2717. - Instructional Communications Systems (ICS)
Audio, Video and Web Conferencing options and support. You can reach the WisLine Services Team by emailing WisLineServices@ics.uwex.edu or calling 262-4342.
Guides and Documentation
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- Getting started with tech
A quick-reference page for the IT basics - Access to IT Systems
Links and information on requesting access to a range of IT systems and tools. - NetID Activation
How to set up your NetID. - UW–Madison KnowledgeBase
A repository of tech explanations and how-to’s. - Data Policies
Managing and securing our institution’s data and tools with which to understand our data.
- Getting started with tech
Tools and Services
- Qualtrics
UW–Madison has a license to this online survey software. You will need your NetID to log in. - BOX
Document storage and collaboration. You will need your NetID to log in. - PI Portal
One-stop dashboard for all faculty and staff engaged in research. - Google Apps
There are a variety of Google tools for collaboration and managing your work that can be accessed using your NetID. - ARROW (research protocol submission tool)
For submitting an application for research oversight. - Shop@UW+
ShopUW+, the University of Wisconsin purchasing and payables platform, is the single point of entry for catalog orders, requisitions, purchase orders, direct payments (DPs) and payments to individuals (PIRs). To access training, resources, support and the platform, visit the ShopUW+ Essentials website.
Printing
Wisconsin state law requires all state universities to purchase any and all printing and copying services through a state-run printing office or have the job bid by a state agency using state contracts. There are several printing providers at UW–Madison.
- DoIT Publishing and Printing
Full-service in-house printing, including UW–Madison business cards and stationery - University Marketing
Print purchasing services through state contracts for high-end publications - College Library
Large format and poster printing, as well as 3D printing - Steenbock Library
Large format and poster printing - Media Solutions, School of Medicine and Public Health
Large format and photographic printing - Letters & Science Copy Center
- School of Business Copy Center
- Law School Digital Print Shop
- Chemistry Fast Copy Center
Travel and Expenses
Please be sure to reach out to your school, college or division for specific travel and expense reimbursement guidelines in case they differ from what is below.
- Travel Center
Managed by Business Services, the Trip Planning Guide is the starting point for booking your work-related travel. - Purchasing Card
Information, application guidelines, and more information about how and when to use a P-Card. - Travel Policy
The full rundown on travel expenses. More specifically, the per diem allowances can be found in Policy 201.I Meals and Incidental Expenses (M&IE) . - Expense Reimbursement
Login to the Guided Expense Tool (GET) to submit your expenses for approval.