In April 2024, most employees had the opportunity to complete the Administrative Quality Satisfaction Survey, which is used to gather insights about employee experiences with administrative services at both the central and local or departmental levels. The survey results show an increase in overall employee satisfaction (3.90 rating), compared to 2022 (3.81 rating). Increases in satisfaction were reported in finance, human resources, information technology, communication, and general administration. Respondents reported seeing process improvements with research compliance, travel, and purchasing.

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